From Boise, ID — 08/01/2008
TCBY is an excellent slacker job overall, but the pretentious, overbearing, and alcoholic owner make working for Jim too much. The conditions are pretty nasty since there is a large moldy hole in the ceiling in back that leaks every so often, and all of the cleaning is done with rags that are constantly reused. Thankfully the dining areas are kept clean, which creates a nice illusion for people to ignore the nasty sanitation conditions in back and on the rags.
The job is minimum wage to begin with, but upon passing a menu test, the pay increases 15cents per hour. Wage increases come at 6 months and on a 'per scenario' basis from there. The work itself is very easy, just making the yogurt and cleaning up the place, but it can become incredibly tedious and boring as time drags on. Most of the employees are high school and college kids, but they're friendly enough that they'll keep you sane.
The manager over at the Parkcenter Store where I worked was a little neurotic, but being yourself really pays off with Kristina and Jennifer (who runs the Broadway store). They were excellent bosses and a lot of fun as long as you got your work done, so don't just go in to slackoff.
Now the biggest problem with working the Parkcenter store is that there are security cameras everywhere, which is a little nervewracking and can create dissension and distrust between the employees and the owner, Jim, of Fireweed Ventures (Which is a company formed purely for Jim's bureaucratic control of Boise TCBY: Huh?). The cameras wouldn't be so bad if Jim didn't call up whenever you take a water break or forget to offer a sample of yogurt to a customer; He doesn't have cameras in any of the other stores, so it's a decidedly more relaxed and ultimately more efficient atmosphere in other stores.
The largest problem with the owner Jim is that he's a neurotic, insecure alcoholic. He tries to be very domineering with the employees and does his best to exert his authority over the males who work there, but breeds contempt in the process. Most of the girls are afraid of talking to him, but the guys just hate him. It certainly doesn't help that he acts bipolar, coming in with a smile and encouraging word at noon, but a furious upbraiding at 2. Furthermore, though less common, Jim has come into the store very 'tipsy' and reeking of alcohol, accompanied by some swearing and extreme frustration.
The people are the thing that will keep one working at TCBY in Boise, and the owner Jim is what will make people want to leave. I'm not a fan of doing so little work for so little pay, but that's a very subjective judgment call. Jim ultimately drove me away from TCBY after he started calling during work EVERY day and telling me to "leave your exhaustion at home." After being there for 5 months, I would say go into this job with a certain level of apprehension: The job isn't bad, the people are great, the owner is terrible. An excellent high school/summer job if you work anywhere but Parkcenter, but even Parkcenter comes semi-recommended: The coworkers make up for Jim.