From Liverpool — 04/09/2009
If your looking for a career with this company be advised, strongly, that each branch office is ENTIRELY diffrent and each site under that branch office is diffrent. I have been trained at and worked many sites out of the liverpool office, at least more than just about anyone except the Colonel who rocks.
I'm not going to go point by point on why I gave my ratings, except the benifits. They are horrible, don't buy into them. You can get better benifits solo if you have any knowledge of how health insurance works, but if you don't because when you spend a sizable amount of your income on something you like to go "eh, don't need to research that!" then get them.
I'm going to explain the gist of the job, the company, and why I like it. I unfortunatly can't be specific because I actually read my contract before signing it (it's a good practice to get into, believe me) and I'd be breaching it if I gave specifics. it's also not in my best intrest whatsoever to post this review, if the office figured out who I was it could suck. I'll explain why I'm writting it later in this review.
Compared to other security companies in the syracuse area this one is by far the best one to sign on to. Even Securitas's worst sites to work for, which you really only get placed at long term if your booted out of another site or do horribly at the interview, are not as horrid as sites at other security companies. It's also, in my personal experience in being a site supervisor but not a site supervisor with another company (oh what fun) the best one to do business with as the office will actually deal with the client, albiet not 100% of the time because that would be silly, instead of forcing a gaurd who has no clue to BS for a long, long, long time.
As an entry level gaurd you get state manditory training and thats it. If you think state manditory training is supposed to be highgrade awesomeness, don't vote, ever. This doesn't mean it's not available, it is, you just have to work for at least 3 months and then friggen ask for it. If you make site supervisor you actually get good training. Not "here's your doctorate in security" training, but good training none the less.
So why all the crazy bad reviews so far? It's simply because this is the best large security company to work for and that means there is accountability. If there was no accountability then there would be no standard. You have to be accountable for yourself, your co-workers, and your site. You feel like getting paid for sleeping believe me, Morris and gaurd one are almost always hiring too.
So many times you hear gaurds complaining about lack of training, "having" to work overtime, horrible site supervisors, the office "forgetting" something, the clients wants and offices wants being contrary, or whatever. Then when you ask them "did you ask the office about that?" they go "I stay under the radar!" If the only time the office ever has contact with you it's because something bad happened, guess what they are going to think about you. If you don't ask for training, call road patrol more than once about your co-worker calling off, keep the office in the loop about your site, or communicate at all then you are going to get lost in the shuffle. That's the price of working for the most successfull security company in the syracuse area. Sorry.
The only time the office ever gets pissed about you calling them is when,
1. You havn't gone through the chain of command (NO WAI!)
2. It's for a retarded reason (even more if it's consistantly for a retarded reason)
3. You start off the conversation yelling "GRAH I HATE YOOZ!"
4. It's about the client being rude to you.
5. Your calling off, [i]again[/i]
6. You decided to call the alertline before even bothering to tell them
7. You utterly lack people skills
The office loves it when you call them about something your supposed to. Things your supposed to call them about are in the post orders and your niffty little handbook. Your allowed to read these on post, it's in the handbook. Learn the handbook, it's awesome for dealing with site supervisors who are goobers.
So why am I writing this? because the one thing I lothe abouth this job is the consistant barrage of idiots and lazy people I have to work with and, oh yes, call them in to the office (or snitch, whatever). I have to call them in because again, if you actually read your contract and the rule book, I'm obligated to. Every time this happens I have to fill out paperwork and get calls from the office when I'm not at work. That's just about a half hour a pop I'm not getting paid for. Sure I am advancing my way along because of it but theres enough old poop to scrape off that I don't need a new batch coming down the pike.
You want to make a decent chunk of change, work at a great site, and not cringe when someone asks "what do you do for a living" then you have to do it on your own steam. Road patrol can't be everywhere, HR can't visit new and intresting sites everyday, and it's sorta part of your job. Securitas can give you a consistant paycheck, flexable schedule, and a work site. What they can't do is make a site the high standard they expect.
That's up to the gaurds that work there and it seriously only takes one to flip a site around. That one will be rewarded with a promotion, believe me. That's why you see so many reviews here, and will hear from so many "I havn't gotten a raise/promotion in eons!" gaurds who never made supervisor that the guy above them is a snitch, backstabber, prick, etc.
You want to be a body filling a spot, feel free. You want to be a leader, then you have to act like one. The majority of the liverpool office staff used to be gaurds.
Oh yea the pay is above private security standard. It still sucks, but it's not horrid.