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Working at Racetrac Petroleum — Reviews by Employees

Learn what employees have to say about Racetrac Petroleum pay, work/life balance, care potential, job security, and much more by reading our anonymous employee reviews.

Reviews of Jobs at Racetrac Petroleum

3.2Rating Details
Category
Pay4
Respect4
Benefits4
Job Security5
Work/Life Balance2
Career Growth4
Location4
Co-Workers1
Work Environment1

From orlando, florida — 10/17/2010

Ive read through these comments, and thankfully, EFL is not as bad as WFL. Ive worked with the company for two years. Many of their practices I do not necessarily agree with, but I was informed of them all when I interviewed. For starters, no pay raises is ridiculous, though the hiring rate was nothing to complain about. I worked in a restaurant for three years, was promoted twice, received three raises, and still did not make what Racetrac offered for a starting associate. I was offered a manager position upon hire, but since none fit in with my schedule, I did not accept it.
While working as an associate I was under the MOST excellent store manager I have met. He was as hardworking as the rest of us, and as long as your addressed your disagreements with him, to him, in a grown up and respectable way, he addressed them immediately and with good authority. He often dipped into his own wallet to pay for meals as a treat for his employees, gave rides if there were emergencies, and generally was all around very likeable. He has since been promoted to corporate, and I cant say I know anyone who deserves it more. He worked with your schedule, gave you your hours, and did not allow an overflow of employees. (this was before the new "32 Hour or Less Rule")
After he left, the biggest abomination I ever met swooped down on the store. This manager was the loudest, most obnoxious, aggravating, inconsistent woman I have ever met. She showed favoritism to employees who became buddy-buddy with her, and would even turn on them as quickly as anything. She only ever talked about her bonus, and if rewards were given to the store (which was often, as it is a high volume store) she would boast loudly about how SHE earned them and the things SHE was using them for...I accept that fact that they cant really reward everyone with anything more valuable then table coasters (seriously???) but if shes going to profit from the hard work of HER TEAM she should be a little more humble about it.

Thankfully I am out of the store and accepted a promotion, though I cant say I am 100% happy. Inflexible hours are often a pain, and the fact that we cant cash in our Sick Day pay at the end of the year, but are frowned upon if we use them, is pretty crappy. I have not used the other benefits, such as insurance, so I cant really comment on them, though Ive heard from other that its pretty much bare essentials, and sometimes not even that. Having no choice but to work 47 and 1/2 hours a week is often tiring, but again, its guaranteed hours. But god forbid you go over them by even half an hour, I was issued documentation and learned my lesson of trying to help out a new manager. Did they think I WANTED to stay longer??

Even though i am a manager, I still feel for the associates when I see the way Racetrac is treating them. They cut hours left and right and hire more employees to fill the hours, when they have many willing workers ALREADY IN FRONT OF THEM. This is due to a few employees who should of been let go any way, consistently calling out on shifts. The few undependable are no reason to punish the whole company. The sense of teamwork is generally not present, as much as it may be flouted as a core value: my store has several employees from other stores consistently scheduled to allow them to get just under 40 hours a week AS A COURTESY, but no store has returned the favor for our associates.

The one thing that does sound like a shared issue: WHAT THE HECK is with the UPPER MANAGEMENTS spelling???? If you cannot get through a TWO SENTENCE email without FOUR GLARING grammatical errors, I think its time to call it a day. If you have to try to bring your "gansta game" in what should be a professional email, its time to reconsider whats important in life.

Generally, its pays the bills, and I can tolerate, if not at times, enjoy working there. I wouldn't describe myself as a TracFanatic, but it does get me through college.
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4.4Rating Details
Category
Pay4
Respect5
Benefits5
Job Security4
Work/Life Balance5
Career Growth5
Location4
Co-Workers4
Work Environment5

From ATL — 09/25/2010

I have been with the company for nearly 6 months. I was hired as a store manager for my previous experience. As far as I can tell, your performance is what determines your worth at the company. Granted there are those that make you wonder.... How in God's name were you hired or, how did you get to that position? But name any company in the US that doesn't have that small group... the what are you doing here group. I came from the food industry and let me tell you, I have never been able to spend time with my family as I have now. Are there times when I need to work extra.... yes. Are there times when I may have to work an extra day...... yes. Has it been noticed.... YES. I was hired as a store manager and as such I know sometimes there are sacrafices that need to be made, not for the corporate offices, not for the big boss, not for any extra money.... but for those employees I was hired to lead. I have a good relationship with all my employees, and they have all taken the extra step for me. I enjoy my job and have plans on growing with the company.
I can't complain about it. I mean, how many of you think you deserve a raise? All of you of course but what have you done to earn it? Nothing, you receive no raise so you dont improve performance or provide results. Last I checked and with the previous jobs I've had to provide the performance and show my potential to get that raise. Have they compensated me...... yes.
Racetrac by far is the best company I have worked for to date. And this from someone who has worked for top companies known across the nation and worldwide.
On a scale from 1 to 10 I would have to give them a solid 8. Can they improve.. yes. Can they make it more than just a job... yes. Have I seen them try in my short time with them.... YES!
There is growth available here and it is a good company to work for.
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4.8Rating Details
Category
Pay5
Respect5
Benefits5
Job Security5
Work/Life Balance5
Career Growth5
Location5
Co-Workers5
Work Environment3

From West Florida — 07/11/2010

They just brought in a new store manager for us in crystal river last week! He is great. Hire more like him please.
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