From central MA — 01/15/2010
Yes, the pay is lacking, if you're looking for a full time career, unless you have a dislike for money, this is not the place. It is my second job so it's not so bad.
Other than the occasional rude customer and one co-worker in particular no one has been disrespectful.
I cannot comment on benefits as I do not take advantage of any offered, therefore I can only say that I have not heard favorable comments made by co-workers.
Job security is fantastic, if you are willing to do your job in a responsible timely fashion, have a pleasant, respectful attitude with customers and co-workers, and adhere to the dress code you will never be unemployed and in fact probably will be offered the oportunity for advancement.
Work/Life balance, well, I work two jobs, I have no life. In my experience, if you give specific days that you are not available to work, for a good reason, not just that you want to go out Friday night, you will not be scheduled. My GM is very understanding and I give at least 2-3 weeks notice if I need to switch nights.
To advance is very easy from my experience. Just do your job and be respectful and you'll advance. Still, it would not be my choice for a full time career.
The location is good, close to major route, easy to get to from in town & out.
Co-worker competence, well, it's a 25/75 good/bad split for our location. Doesn't matter where you work, you will ALWAYS end up working with people that are lazy, thieves, drunk/high, or just plain incompetant. That's what I expect from a business that pays minimum wage and hires mostly part-time employees. Fortunately, most shifts I am working with a good crew.
Morale wise, the environment is surprisingly good. We do our work but remain in good spirits while we do so with few exceptions. Really the only bad part of the environment for me is the things that week after week go without being repaired or replaced, a leak here, a semi-broken trash there, cracked & broken containers still in use. The GM has been told of the need for repair/replacement but seldom takes action.