From Hudson Valley, NY — 07/08/2008
Pay: The only outstanding thing (and probably only because of working myself pretty high up w/good connections into Union State Bank before our merger with Key) was the "bump" up in pay I was fortunate enough to receive when the merger with Key finished.
Respect: From those who were from USB and who I was able to work with regularly from Key, respect was no issue. Those higher up the Key ladder and lacking any communication etiquette it was sorely lacking.
Benefits: Became somewhat of a joke after the merger, with high pay-in amounts taken from your pay, (forget it if you have a family), this was doubled up because of the cost of living here in the southern Hudson Valley area.
Job Security: Due to the hemorrhaging of vast amounts of staff one could be comfortable in the knowledge that their job was secure so long as they wanted it (ex. didn't decide to resign) and didn't severely step on the wrong toes.
Work/Life Balance: This sort of perplexed me. Key touted "team-drive" and total support for staff. Yet seemed unable to meet this goal due to....
1) Staff quitting daily, and no new staff being hired (which is definitely something to be taken up with HR, since I tried to help and they never even called candidates back.)
2) Their take on NO over-time, or over-time exemption coupled with a lack of "comp." time, which to my understanding was also either lacking or completely foregone in some cases...hmmm...legal (This is more for the tellers and hourly persons who got screwed)?
3) The expectation that everyone would "make-due" despite the fact that they had literally no support to run there job divisions (In my case an Operations Supervisor unable to complete regulatory reports and supervisor requirements, due to the attempt to also be a teller, pc trouble shooter, maintenance guy, and ultimately getting in trouble for not having everything done...no thanks!)
4) The above combined with constant sat. and no days off being able to be scheduled (need a doc. appt., not happening!), made for hectic home life trying to cram things in where one could (wish Sunday had a few more hours).
Career Potential/Growth: There were chances for growth and development. With so many people leaving there was a literal vacuum of space and positions that needed to be filled, the problem being that those brought up weren't supported because no one was being hired to support underneath them. (Kinda like a temple with no base)
Location: The Hudson Valley, especially the areas I've worked for Key are beautiful. The only limit to this is the winters which can be harsh, but I enjoy a good drive through the snow in my Wrangler : )
Co-worker Competence: This is were my old team shined they were quite literally the BEST. Everything took it's toll though and these fine individuals were either shuffled around or took off for greener grass elsewhere. Still there are some quite fine people down at the branch level of Key. It's just too bad they don't have the Corporate support they need.
Work Environment: In a word...laughable, the ideas brought in, the aggressive sales in the economy we're experiencing, the unrelenting fees being thrown on unsuspecting customers. This is all adding up to one of the worst banking environments as well as the worst banking experiences possible. It is quite simply the opposite of what the area Key invaded needed...we already have the Chases, Wachovias, BoAs, etc. Just from the above the work environment has gone from one of subtle enjoyment to enter in the morning, to one of chaos, anger and a complete lack of personality or compassion for worker and customer alike.
I stepped into Key out of a merger with what was previously Union State Bank (USB). I have to say the merger was strewn together about as well as a three year old with legos could do. Everything was fast-tracked and poorly planned out, training was literally 2 days of rapid fire seminar at USB's old HQ. The worst of it is the people who I became friends with and who trusted us with their money were side-swiped almost criminally. You want to see a mess ask Key who handles their mortgages...they sell all the personal banking cust.'s mortgages to Country Wide! All the old cust.'s got the shaft with that one when they started bouncing their payments due to royal screw-ups with that deal. So it is time to stop my endgame rant, and all in all, all that happened was that the Hudson Valley got Punk'D by Key. Have your laughs Mike, and Reg., heck even you too Mr. Meyers, and I am sure glad I got out of there when I did.