Working at Godiva Chocolatier — Reviews by Employees

i have worked at Godiva for several months, and I can safely say that I enjoy it. I have a great manager and district manager who help me out when scheduling problems arise. I was promoted from sales associate to key lead/supervisor after two shifts because my manager felt that I had great customer service skills. I currently work another job at Victoria's Secret which I can also say that I do not like as much as Godiva. I will add these things, and I believe that the job varies from district to district and manager to manager. I love my manager and assistant manager
pay--it's retail. I get paid 8.50 an hour, but since my change in position i get about a dollar and a half more
respect--i get plenty of respect from my managers whether it is district manager and even regional manager
benefits--don't know because i am not eligible
security--do your job and engage with customers and you should be fine.
growth--i think that it is pretty good
location--in every upscale mall across North America and Europe
co-worker competence--my store is a modern store, and is small. there are only five people who work there. we are like a family, and i love my coworkers. we are professional.
work environment--my manager is so relaxed and fun. we are number three in our district in sales, and we get one hundred percent every time we get a secret shopper. she rewards us for a job well done.
like i said, it varies from district to district, but i really love working at Godiva.

in Summer 2005 I started working, Pay I started at when min wage in ohio was $5 per hour, I was started off at $7. per hour as cashier key holder, mind you minium wage in Ohio was raised to $7. in 2007. In 2007 I was raised to a whopping $7.10 per hour still key holder cashier.in 2008 I was given a floor supervisor job and was paid $7.30 per hour, I found out there was no such position only the manager trying to keep me

As for co-worker competence, good and bad and in-between, though I felt that it was an easy job, I did work hard as well as my co-workers worked hard, When I interviewed people, I had felt the need to level with them and told them that you were lucky to get a .10 cent an hour raise, usually it would be a nickel, (Lordy, a Whole Nickel) pretty much for the pay we had some swell people.

environment, once there was something that was missing from the store, My manager and Disttict manager told me to get to the bottom of this, I was just a key holder at the time, I interviewed my co workers and truly believed that each was innocent, my DM at the time told me that I find the culprit or I find another job, she said if I had to Frame someone, My blood turned cold. I was not going to do that, at the time my boyfirend was a Detective, I had him come in and talked to the girls, I told him not to go hard, he told me that he also believed that no-one was involved, he however believed that one girl knew something, she quit two days after.

another time a co woker was stoned and I told her to go home the next day it was my word against hers,

I truly had passion for Godiva and actually had seen myself there in the long run, alas my manager did not see it that way she would constantly change my goals at the end of the week I was platinum, on monday when she revealed the scores I was red.

after being low payed and low balled I quit and now I am appreciated and successful. the sad thing is that my godiva closed January 2010 and that a lot of good people lost their jobs, the manager stinked to high hell but the employees were fantastic,

I truly miss you all, good luck if you are still there and good luck if your not.

To those of you so ready to bash the company, ITS RETAIL!!!!! For those of you in California, the complaints you have are funny.Those of us in the other 49 states, those are normal working hours and expectations.You need to go work at a bank or some other 9-5 job. It is what it is. retail is hard work, you do it because you love it. Life is too short , move on and find something you love. Its not easy, but some of us are dedicated to it, and your moaning is ridiculous!!

I worked here from 2005-summer 2007

Pay--first of all had a college degree, 7 years of retail experience and 4 years of supervisor experience
and I was started off as cashier key holder at $7. per hour, a year later I was promoted to assistant manager and made $10 per hour, most keyholders make about $8 per hour on average, most cashiers minimum and most assistant managers make from $9 per hour to $16 (some more some even less) most store managers make any where from $34,000 to $79,000 per year. (Some More some even less)

Benefits--was not there long enough to use them, nice discount on chocolate

Respect-- from my manager none, from the District manager none. from my co-workers I respected and loved them and in turn for the most part they loved and repsected me. Respect is a Two-way street.

Career potential growth-- I was only promoted to assistant manager due to the fact that my first manager fled and we had no manager at my store for close to two months, during these two months as senior employee on deck, I ran the store on my own for those two months, and at no thanks by the DM or the RM, we had the highest sales ever, when the new manager started she wanted someone else and that person turned her flat down. so I was not even second choice, she was told by the dm if she wanted an assitant to go with what you have. (charming)

Location--Beautiful, bright upscale mall.

customers--An assortment-- From wealthy wifes who spend their hubbys or daddys or sugar daddies money, to middle incomers who dare to dream the dream, the fantasy of Godiva, to piss poor people who want it free. to thiefs, to honest hard working customers.

Co-workers--a cornucopia, a variety if you will from the Good the Bad and the Ugly, from people who were a pure joy to be around, to some of the most discusting people that you would ever hope to meet,folks we had em all, from those that did the bare minimum, those that did absolutely nothing, to those who worked their hind ends off, some loved and cared about each other, some trashed one another. You pretty much have the idea, In my opionion the worst were the managment, they would rather have gone home than work
I hate it when people can't say something nice about the people that work for them.

Work environment--for the most part Godiva was the easiest and most fun job that I ever had,the only thing that did me in was the fact that my manager was doing wrong, (Stealing) and it was my word against her word, after that my manager slowly took hours away from me, manipulated the goal sheets, on saturday, I was gold or platinum on monday she bumped my goals up and I was red, she was wildly intimidated by me and she would laugh at the fact that I loved working there. (the good news was that in Feb 2010 she no longer works for godiva. Score one for the good guys.

Job security-- if I would have dissed my managers ass, I have no doubt that I would still have been working there. it turns out that shortly after I quit in 2007 the District manager was canned, and I could have had my own store if I had stuck to it, the new District manager told me that after the fact. and FYI folks, its retail, some retailers are barely surviving as it is, and they have closed several Godivas, its sad a lot of my friends are out of their jobs, a lot of good people gone, and sometimes unfortunately they keep some of the messes employed.

Godiva gives wonderful discounts and is one of the few retailers that considers 30 hours per week to be full time with benefits.

Godiva is a wonderful place to work, if one is not a manager due to the long hours demanded of store managers and the requirement to also work at home. For a full time or part time hourly employee, it's great.

Unfortunately, there is now zero job security as Godiva is closing stores all over the country. If you're looking for a temporary part time or full time job, I recommend it, but don't expect job security.

Stay away! I worked for Godiva for about 3 years before leaving. I decent company to work for but they don't really care about their employees. There was not much respect given to employees' ideas and contributions. They basically just kept pushing for more. Supervisors only cared about making themselves look good at other's expense. After being worn down and burnt out, I left and haven't looked back!

It's unfortunate that there are so many negative experiences outlined about Godiva. Godiva was, and still is a great company to work for. For all of your unfortunate past employees who are still bitter - you should have done your job, period. If you are still here and feel so negatively about the company, do yourself and the company a favor - quit! No one wants your negativity, your bitterness or your resentment. Retail isn't easy; for years Godiva suffered from complacent, lazy employees who had no business savvy, and were more concerned about gossiping than driving their business. It has been evident in the results of the West Coast that they changes made were necessary, and vital to the longevity of the organization. Business is not personally, so I suggest you find your happiness elsewhere and stop pulling the rest of us into this - many of us in the field are very happy and have no issue with our DMs or Regional Directors!

Godiva has been my home away from home. I have had success for many years with this company. Midwest is the best region and the most harmonious one.Rarely do you hear drama coming from our region.That screams great leadership.You get back what u put in.Our Dms and our Regional are a fun group and without them, not a fun atmosphere.Its not always perfect, but seems like its taken care of at the end. While I know that the company has communication issues, I think this should be better once they fill the two mgmt spots at corporate.Its called growing pains. If u are complaining, then u are just causing more pain for your region.Take the heat, or get out of the kitchen folks. Holiday season is the time to be positive, or your year will end on a negative note

Retail manager in NYC. I like my work and like the company. Close and convenient. My staff is great. We are working on better scheduling and times are slow but improving.

Couldn't ask for a nicer bunch of people to work with. The environment is pretty good, especially compared to where I came from.

I work in the backoffice, so I don't have the perspective of Retail, esp. those on the other coast.....

Worklife is a little challenging, but my friends at Penske are working even more hours than me.