From PA — 01/01/2007
This review is based on being a part time worker...can't speak too much for the benefits. The pay isn't bad for a part timer: $8.00 hr.
Training: not so great, as is true of most retail jobs, they need warm bodies, they are always understaffed, so you just get thrown into it and told later what you did wrong. Whatever.
Work/life balance: please. They have the attitude that you do not exist outside their doors and cannot possibly have a life: they expect you to be there every free minute.
Example: It was mutually agreed upon hire that I'd work 2 or 3 weeknights. However, they have a "call in" policy, so they put me down the 2 or 3 nights they wanted me in and then pencil me in as a "call in" the other nights! Of course when I'd call in they'd need me...so they would have me working 4 or 5 nights a week.
My beef with the "call in" is that if you want people to be on standby, putting their plans and valuable time on hold, then you pay them to take call. When they changed the store displays around they expected everyone to work to 2am...on a weeknight, knowing some of use have full time jobs. I told them i'd stay to 11:30, that is it. However, they acted like I was being unreasonable. I think expecting someone to come from a full time 8 to 5 job and then work 6pm to 2am is an unreasonable expectation.
So, you have to set boundaries and stick to them if you want to work there because like a lot of retailers they will use and abuse you if you do not speak up.
Also, they want you to constantly sell to customers, to the point it is annoying. I don't mind greeting, talking to and helping customers...but i'm not into bugging them. In my experience as a customer, i'd rather be left in peace to shop but expect the staff to be helpful and friendly when I seek them out for assistance. Worse yet the managers are always pulling you aside and telling you how to sell, demo, etc. UGH!
Co-workers were nice, mostly college kids but it was a nice mix of age and race diversity, and most of them really did work hard.
It is a nice atmosphere to work in but the smells could get to you sometimes, it made some customers have to leave. However, it is a bright & cheerful, nicely merchandised and pleasant physical space to be in. However, there was NO breakroom of any sort, nowhere to put your personal stuff like a purse, lunch, coat, etc. which sucked. Not a bad place to work if you set reasonable limits with the schedule and stand your ground so you don't get taken advantage of. The managers seem competent and know their jobs but are pretty busy and don't take much time to talk to you.