From St. Louis — 06/12/2010
I wrote on here when I first got hired, but now it is fourteen months later. Time for a real review for everyone. Just the plain simple truth.
1. Pay- Everyone stars at minimum (Unless Merch Flow/Sales Lead/Manager), every year you work their you get an evaluation and then considered for a raise based on your score. Some get a raise others don't.
2.Respect.- The longer you work there, the more you get. I switched stores (against my will) and it took me a while to get the same respect and kindness I was used to. I still don't got it, but it's getting better, mainly from the managers. Just be hardworking and outgoing and you will be fine.
3. Benefits- 2 50% off's a month on top, bottom, other. Unlimited 30% off. Special holiday promos.
4. Job Security- You can't get fired unless you don't show up or call for your dreaded on calls. On calls suck, but if you don't call your manager cuts your hours. Don't show up for your shift twice and your done, no questions asked unless it was a family emergency or something like that. If you suck at the job, then your hours will be cut for weeks until you just stop caring/checking and you are dropped from the employment list. That's how we get rid of people we don't like to be honest. We get 500 apps a month and only a few positions a season, so if your hired here be happy, have fun, and work hard.
5. Work/Life Balance- You WILL work Weekends and weeknights. Sometimes you will be at the store until midnight to re-fold (recover) and clean everything. It's retail, this should be expected. Enjoy the extra hours and suck it up. You can pretty much pick your shifts and request off whenever you want (besides Black Friday).
6. Growth- 99% of the time you won't get promoted, they will find someone new. It's insane on how they do that to everyone.
7.Location/Co-Workers/Work Environment- Your at the mall, take that as you want. The store smells good and plays decent music. Nothing beats working in flip flop and shorts. Co workers are diff in every store, just depends on how you guys get along.
Aeropostale as a company has good intentions. However the problem lies with the District Managers. They get three paid vacations a year, a HUGE pay and free gas to travel to all the stores. They put so much stress on the store managers, which leads to everyone getting stressed. We do all the work and the DM's get all the credit. Regional Managers, you really need to look at these people; they are scum! Some managers in general are awesome. Others are some of the worst corrupt people! They illegally remove employee's from the store and break every rule possible. Honestly, some people should never be hired in a work place again because of their attitude and rudeness... HILLARY PACKARD!!!!!!!!!!!!!! THANK GOD YOU QUIT!
In general, Aero managers have a HIGH turn out rate because Aero expects to much from them and the associates. You can't keep track and annoy every customer with try this on, and we got this, and can we help you find a size/ give the greet pitch of the day and add on all these items when you have rude people with questions, people wanting to check out, a fitting room, and all the Go backs from the fitting room. All while maintaining a perfect store. It does not help that you only have two employees a night either... besides Saturdays and Sundays where you need like five and have three. If I could give some advice to Aero, it would e to have a three person per shift minimum and a five person minimum on weekends... it would help the company so much and would improve hours for everyone... Aero is ranking in the money so they can for sure afford it.
I was in a great store for a year until a new manager from a store that failed/closed up (Good Job Hilary) came in and changed things all up... eventually making lies about me because she was a scared little girl that could not expect the fact I did an awesome job. It did not help that she was sleeping with the DM either (yea Aero, you REALLY need to look into these DM's). However after a long 2.5 months, I was able to re-start at a new store and eventually got a raise and some major respect.
Aeropostale is a cheap company. The stores are a lot less decked out than say Hollister, unless they are "lifestyle" stores, who get a complete 100% redesign with a cool layout and all the extra frills like plants and seats etc. They also get better storage and layout options... which if were given to all stores would make everyone's job a lot easier. But hey, what company isn't like that.
Overall, Aero is a decent place to work if your in HS or college. It gets annoying and stress-full when were busy, because of the policys set in place (Give 10 Every Second) and just because its Retail. But it's also a lot of fun and easier then working at a food place or hard labor. However you might need a second job, since the hours suck unless it's back to school in August and the holiday season. If you work hard and befriend the managers you get more hours, but it's still nothing. I highly think a second job is needed in the summertime at least. Your do your job to make the manager look good so the DM can look good. It's the way it goes.
I'd say working at Aeropostale gets better and easier the longer you stay there. Times get tuff, and some people are hit and miss but in the end it is what you make of it.
If your outgoing, hardworking, somewhat attractive and have some common sense then this job is for you! Good Luck getting hired though! It's like I said.... a few positions and 500 apps a month.
Just be ready for this job to rock your world!